Medical Delivery
VNA – Weekly Delivery of Supplies for TPN and needed hardware etc 2 Boxes See scan for itemized deliveries
Category: Administrative
Call Incoming
VNA – Driver: Keith 12:20 PM EST Acknowledgement of delivery on it’s way, within next 10-15 minutes Duration: 28 seconds
Call outgoing
who: Dent – Dr. Henry nurse triage 8:27 am duration: 12 min, 14 sec what left voice-mail requesting refill script
Call Followup
Who: VNA Nurse RachelWhat: To schedule time for blood work etc. When: Set for 9:00 am
Missed Call
Who: VNA – Nurse Rachel Why: Voicemail left Voicemail: Calling to schedule time for blood work, labs, dressing change, and extension change. Please call back to confirm Status: Waiting on call or text back (follow up call)
VNA Delivery – Weekly Supplies
Vitamin injections were changed from 3x a week to daily. Flushes are at 50, which isn’t always enough. Delivery Completed: 4:10 PM EST
Phone Call – Incoming
Vna Delivery Driver Duration: 17 seconds Purpose: Confirm that delivery is 15 – 30 min out New Event: Delivery Dropoff