Incoming Call – VNA
Who: VNA – Mike HarbingerWhat: Change of appointment from Tuesday to Today 11:00-11:30 arrivalWhere: HomeWhen: Wed. Nov. 27th, 2023, 11:10 AMWhy: Had open slots so want to shift from being schedule for tomorrow
Category: Administrative
Fentanyl Overdue – Warning
Fentanyl renewal was on 11/20/23, requested renewal on the 20th, Dent replied that they would not issue a new script without a urine test. See event created for more information.
Outgoing Call
Who: Rite Aid, 6000 Transit RdWhat: Refill Request for Weekly 4mg Ondanestron (Zofran)Where: PhoneWhen: Nov. 13th, 2023 @ 8:35 AM ESTWhy: Refill NeededAction: Refill can be picked up after 9:30 AM EST on Nov. 13th, 2023
Call Outgoing
2 Departments contacted within this single phone call. Who: Dent – PainWhat: Response to text on Oct 31, 2023, need to reschedule with Henry-Coker (pain)Where: Phone Text MessagesWhen: Nov. 9th, 2023Duration: 8 minutes, 25 secondsActionable: New event, appointment with Henry-Coker Jan 30th, 9:00 ...
Incoming Call: VNA
Who: VNA Pharmacy – LaurenWhat: Setup supply specifics, special order of CathFlow, TPN, Needles and Heparin only. Single time sharps container swap. Hold everything elseWhere: Phone – CellWhen: Nov. 1st, 2023 – 8:57 AM ESTDuration: 2 min, 3 sec Callback and Phone Tag: Completed – See previous tag...
Outgoing Call
Who: VNA Pharmacy – LaurenWhat: Returning CallWhere: Phone – CellWhen: Nov. 1st, 2023 – 8:45 AM ESTVoicemail: Yes – Hi Lauren, this is Sanjay Connare returning your call. etc Status: Awaiting Callback – Complete
Missed Call: VNA
Who: VNA Pharmacy – LaurenWhat: See Voicemail notesWhere: Phone – CellWhen: Nov. 1st, 2023 – 8:41 AM ESTVoicemail: Yes – Lauren from VNA Pharmacy, call back at 716-###-#### to setup delivery for today. Callback: Completed – See Event Details